Who is Home Water?

Home Water is a leading provider of water filtration technologies in Canada and the United States. We sell and rent the industry leading Whole Home Filter, Salt Free Descaler and Drinking Water Filter that remove chlorine, scale, and many other contaminants, and deliver pure, filtered water to every tap in your home.

What is Home Water’s relationship with Enbridge?

At your option, Home Water charges will appear in the Other Companies section of your Enbridge Gas Distribution bill. These offers and claims are made by Home Water alone. Home Water is not owned by or affiliated with Enbridge Inc. or Enbridge Gas Distribution. This allows us to offer customers a better price and reduce the hassle of getting another bill in the mail.

If I rent or buy a whole home water filtration system, what happens if I move?

Customers can either transfer their existing water system to the new homeowner or they can arrange with Home Water to move their water system to the new home. No matter which option you choose we are here to help, please give us a call.

What contaminants does my Whole Home Water Filtration System remove?

  • Chlorine
  • Sand, Silt, Rust
  • Soluble heavy metals*
    *Claims made by KDF Fluid Treatment, Inc.

How does my Home Water Descaler reduce scale?

Typical water softeners on the market reduce scaling on appliances and pipes caused by calcium in water by replacing the calcium ions with sodium ions. Water softener systems often need extra electricity, back-flushing and adds salt to your water.

The Salt Free Descaler uses the latest chemical free NAC technology to eliminate scale without the hassle and harmful effects of salt. The NAC media changes the molecular structure of the calcium making it not as “sticky,” thus reducing the amount of scaling. If you do not currently have a water softener you may notice additional benefits such as reduction of soap scum and life extension of your hot water appliances.

What contaminants does my Drinking Water Filtration System remove?

  • Chlorine
  • Heavy Metals
  • VOCs

What maintenance is required?

Our system requires very little maintenance: replace the pre-filters and replace the filter cartridges as per the recommendation for your system. You can replace the filters yourself without a plumber or Home Water installer’s assistance.

How do I know when to change my water filter cartridge?

If you notice a change in your water pressure, then it is time to change you pre-filter. Depending on your area and the amount of sediment in your water this could be anywhere from 3 months to a year. All our rental programs include an annual or semi-annual filter replacement mail-out. If you require more frequent filter changes, please give us a call.

Will I experience a drop in water pressure after installing a Home Water Whole Home Water Filtration System?

You should not experience noticeable drops in pressure if your home is less than 4000 sq. ft. and you have maximum 3-1/2 bathrooms. If you have a larger home, we can build a custom system to deal with the typical water capacity of your home.