Refer-A-Friend: Earn up to $200 for Yourself and a Friend When They Sign-up with HomeWater. Learn More
You can call us at 1-855-464-9736 from Monday – Friday 9am to 6pm EST to speak to a customer service agent or e-mail customerservice@homewater.com. You can also chat with a customer service agent on our Contact Us page.
Using the HomeWater Local Water Report tool, you can receive a free comprehensive report on all of the contaminants in your local water supply.
Yes! Visit our Customer Referral Portal to refer a friend to HomeWater. When your referral successfully enrolls with HomeWater, we will give you and your friend up to $200 each! Terms and conditions apply.
We know that water filtration can be complicated. The HomeWater Product Recommendation Quiz is a great place to start if you’re unsure what type of product your home needs. If you have further questions, call 1-855-464-9736 to speak to a HomeWater sales rep.
Most of our products are designed and manufactured in North America, including the HomeWater UPSTREAM and EZChange systems.
Our Reverse Osmosis Under Counter system can remove fluoride from your drinking water.
Yes! For homes on well water, we recommend pairing the UPSTREAM Whole Home Filter with a UV light to help kill any microbials that can sometimes be found in well water.
A salt-free water conditioner treats hard water without using salt or chemicals by altering the minerals' structure, preventing scale buildup and improving water quality. It's favored for its eco-friendliness and suitability for those on low-sodium diets, but may not be as effective as salt-based systems in extremely hard water areas.
KDF media is a high-purity copper-zinc formulation used in water filtration systems to remove chlorine, heavy metals, and other contaminants through oxidation-reduction reactions. Filters utilizing KDF efficiently remove harmful substances, prolonging the lifespan of other filter components, and reducing the need for frequent filter replacements.
Yes! We offer installation throughout Texas, Ontario, and Long Island, NY.
Look for the Zip code search tool throughout our site, or enter your zip code in Cart to check if you are located in our installation network. If we do service your address, you will be able to add Installation service to your order.
One of our qualified and skilled technicians will arrive at your appointment, answer any questions you have, and install your HomeWater product.
Absolutely! We ship all of our filters and softeners with a convenient installation kit. Our EZChange Under Counter Filters are designed to be installed easily by anyone, regardless of plumbing experience. We recommend having a plumber or experienced handyman install our Whole Home products. You can also view installation videos on our YouTube channel.
You can make changes to your subscription any time by visiting homewater.com/myaccount, there you can adjust your filter shipment frequency, change your next order date, edit your billing and shipping details, or even cancel your subscription
There is no fee or commitment for canceling your Filter Subscription. However, you will lose the automatic 15% discount on replacements for your HomeWater filter.
A filter subscription has several benefits, including keeping your HomeWater product performing optimally, a 15% discount on every filter, and no-hassle product maintenance.
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