About Us

Thank you for visiting Home Water. In addition to our mission to make healthy water available to every home, we also take great pride in providing a superior customer experience.

6 Principles of Home Water’s Sales and Customer Service

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Satisfaction

We will aim to meet or exceed the customer’s expectations.

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Integrity

We will hold our business to the highest standards and be accountable for our actions.

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Expertise

We will strive to be industry leaders committed to growing our knowledge through certifications and continued education.

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Respect

We will be professional, honest and helpful during every interaction with the customer.

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Flexibility

We will offer alternate solutions if we are unable to satisfy a customer’s needs.

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Reliability

We will provide consistent timely support throughout the lifetime of your product, whether it is the initial assessment, installation, maintenance, or filter replacement.

Satisfaction Guaranteed

THE HOME WATER GUARANTEE

You have 10 days to cancel without any penalty. Home Water will refund any charges paid, and remove the equipment at no cost to you.

We’d love to hear about your experience with us.

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