Thank you for visiting Home Water. In addition to our mission to make healthy water available to every home, we also take great pride in providing a superior customer experience.
6 Principles of Home Water’s Sales and Customer Service
Satisfaction
We will aim to meet or exceed the customer’s expectations.
Integrity
We will hold our business to the highest standards and be accountable for our actions.
Expertise
We will strive to be industry leaders committed to growing our knowledge through certifications and continued education.
Respect
We will be professional, honest and helpful during every interaction with the customer.
Flexibility
We will offer alternate solutions if we are unable to satisfy a customer’s needs.
Reliability
We will provide consistent timely support throughout the lifetime of your product, whether it is the initial assessment, installation, maintenance, or filter replacement.
THE HOME WATER GUARANTEE
You have 10 days to cancel without any penalty. Home Water will refund any charges paid, and remove the equipment at no cost to you.
We’d love to hear about your experience with us.
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